Frequently Asked Questions (FAQ)
- What should I wear?
This decision is entirely up to you. Depending on your comfort level, you may choose to remove as much or as little clothing as you prefer. For a full-body massage it is usually recommended that you leave on only underwear. Draping is always part of a professional massage, so you will be given sheets to cover yourself with, and your RMT will ensure that you are appropriately covered at all times. The sheet will be moved to uncover only the part of the body the RMT is working on at the time. If you are especially self-conscious, feel free to discuss this with your massage therapist beforehand. For your optimal comfort and relaxation, your RMT may use heat and sound in the massage room.
- Cancellation Policy?
There is no fee for cancellations and re-bookings made at least 24 hours in advance. In fairness to our therapists and to other clientele, clients who give less than 24 hours notice for cancellations or re-bookings will be charged the full rate for their missed appointment.
- Patient Forms
To save time during your initial appointment, please fill out the appropriate form(s):
- Clinic Parking?
- Free customer parking is available directly in front of the clinic.
- Metered customer parking is available to the side of the clinic. We will reimburse our regular customers for the duration of their sessions.